Managing Your Profile

Keep your profile information up to date for better communication and a smoother booking experience.

Benefits of Keeping Your Profile Updated
Faster booking process with saved information
Accurate appointment reminders
Better communication with your practitioner
Personalized portal experience
Secure account management

Profile Information

Personal Information

First Name

Editable

Your first name as it appears to your practitioner

Last Name

Editable

Your last name as it appears to your practitioner

Email Address

Read Only

Your email address (cannot be changed for security reasons)

Phone Number

Editable

Your contact phone number for appointment reminders

Account Settings

Password

Editable

Change your account password for security

Communication Preferences

Editable

Choose how you want to receive notifications

Email Notifications

Editable

Enable or disable email notifications

How to Update Your Profile

Step 1
Access Profile Settings
Navigate to your profile page
  • Log in to your client portal
  • Click on the 'Profile' tab
  • Or click 'Manage Profile' from the dropdown menu
  • You'll see all your profile information
Step 2
Edit Your Information
Update the fields you want to change
  • Click the 'Edit' button or click on editable fields
  • Update your first name, last name, or phone number
  • Note: Email address cannot be changed
  • Make sure information is accurate
Step 3
Save Changes
Save your updated profile information
  • Click 'Save' button
  • Wait for confirmation message
  • Your changes are saved immediately
  • Your practitioner will see updated information

Security Tips

Keep Information Updated

Ensure your contact information is current so you receive important notifications

Use Strong Password

Choose a unique password that's hard to guess

Don't Share Your Account

Keep your login credentials private

Verify Email Address

Make sure your email address is verified to receive important updates

Frequently Asked Questions

Why can't I change my email address?

Email addresses cannot be changed for security reasons. Your email is used for authentication and important notifications. Contact support if you need to update it.

How do I change my password?

Go to Profile → Account Settings → Change Password. You'll need to enter your current password and create a new one.

Will my practitioner see my changes immediately?

Yes, any changes you make to your profile are immediately visible to your practitioner in their dashboard.

What if I can't save my changes?

Make sure all required fields are filled out correctly. If you still have issues, try refreshing the page or contact support.

Related Documentation